Q: When will my order ship?
A: Orders will ship the 6th of each month with the exception of weekend and holidays.
Q: When will I be billed?
A: Billing is on the 11th of each month for the following months bundle. Any changes including skipping or cancelling must be made prior to the 11th.
Q: When can I sign up?
A: If we have room for more spots they will open the 5th of the month for the following months bundle. They will close on the 8th.
Q: Can I skip a month?
A: Yes you can skip up until the 10th of the month for the following month.
Q: How do I skip/cancel/change size of my sub?
Changes can be made to your subscription under the "my subscriptions" tab in your Cratejoy account. After choosing the subscription you'd like to change, click on the "edit" option. This will give the you the choice to change, skip or cancel. This must be done by the customer. We will not make changes to customers accounts.
For support please email support@nicolealexiadesigns,com